Part of being a company that imports and markets pharmaceuticals and medical equipment in Israel, the company’s management has constructed a strict Quality Assurance and Regulatory Policy and views applying this policy as a central principle in the company’s work procedure management and providing customer service.
We are committed to providing our customers with high quality products and integrating the principles of The Quality Management Systems standard ISO 9001:2008 in all our work procedures, to work in compliance with GMP and GDP requirements and according to all relevant laws and regulations of the State of Israel in our field of operations.
Our Regulatory Department is consistently being updated and operates under a control mechanism in order to locate defects all with the goal of providing our customers with products of the highest quality. The main activities of the department involve updating licenses, packaging, and pharmaceutical brochures according to the registration file, responsibility for the pharmaceutical warehouse, supervision of permitting the marketing of lots to the Israeli market, concentrating the company’s pharmaceutical follow-up, dealing with complaints and ongoing professional work in conjunction with manufacturers and the Israel Ministry of Health. We meticulously ensure transmission of precise and reliable information to physicians and to the public regarding use of the products.
The procedures, which dictate the company’s operations, are strict and comply with global regulatory procedures as we market products certified by the FDA and the European EMA authority.